Professional services organisations are bound to their clients to ensure forward-planning, especially around peak times, to ensure good resource utilisation and scheduling. Moreover, the ability to better manage change management and easily shuffle resources is imperative. Furthermore, ensuring professional services are operating at high resource utilisation rates to generate more billable hours in is of high importance to CEOs to drive growth and efficiency from bottom line perspective.
How can Retain International help?
Some of the many benefits delivered by Retain International’s resource planning solution include:
Better capacity visibility and demand forecasting
Quicker assignment of project resources: With the implementation of resource planning tools, resource assignment can drop from 7 - 5.5 days on average1;
Instant visibility into resource capacity and resource utilisation: Research suggests only 9% of employers believe they have a good understanding of the resource factors that drive performance while only 8% or organisations report they have useable resource data2. With Retain’s Calendar view, quickly identify resource slack, resource 3.Overutilsation and maximise resource utilisation. Easily shuffle resources when necessary, and adjust costs when changes arise by matter;
Ability to take on new work faster through instant visibility into resource availability and identification of resources that can be allocated from one project to another with "Retain Wallchart";
Easier to find suitable resources with the right skills through "Talent Profile" within our "Skills" module.
Improved financial forecasting in line with project ROI objectives
Generate forward–looking reports on staff utilisation, staff performance, project delivery against revenue and cost forecasts (by project or across departments) with "Retain Wallchart" or Retain International’s web viewer;
Easier cost vs. revenue comparison between budgeted and planned time, cost and revenue. Retain International integrates with other ERP systems so reporting on revenue vs. cost are synced across systems.
Break down projects into structured delivery plans
Retain enables users to work out a sensible budget at the beginning and managing resources in line with that budget, better estimating project pricing vs. project costing;
"Retain Wallchart" allows resource planners or department managers to break down projects into elements and cost each element of work when planning projects. This is possible either within Retain International’s platform or other integrated ERP solutions syncing back to Retain International, in relation to forecast hours or days required from resources. This helps ensure project cost does not exceed forecasted revenue throughout a project;
Retain International offers an all-in-one toolkit which can be integrated with other ERP systems to use previous projects as a reference to better project plan more accurately for future projects.
How many times do projects ever follow their expected course? Retain International’s solution enables users to easily amend any budget forecasts, resource allocations, resource scheduling and better manage “recovery rate” through "Retain Wallchart". Our user-friendly interface allows changes to be made at ease, reducing the stresses of project change management.
Better Talent Management and Talent Gap identification
Research suggests 57% of HR organisations expect to use more freelancers over the next 10 years3. Retain International’s solution enables users to identify areas for staff development and skills gaps via our "Skills" module;
Pinpoint the right time for training courses via easy-to-access visibility into "peaks and troughs" in the organisation.
1 Service Performance Insight September 2017 2 Deloitte Global Human Capital Trends 2017 3 Deloitte Global Human Capital Trends 2017
“Retain gives us visibility…we are now able to depict in Wallchart form where all of our consultants are engaged. And when searching for a particular skillset, we can drill down based on availability and level”
- Planning Manager, Cross Country Consulting
“Retain International has provided a structured database that can keep track of several pertinent details and information about resources and jobs. It is a very powerful tool”
- Project Manager, SpaceTec Partners
“The use of management time is certainly more efficient. Retain has given both management and resources greater information at their fingertips without having to go look for it”
- Aedin Morkan, Senior Project Manager, Mazars
“We were having to manually update spreadsheets prior to Retain. From a time perspective, Retain saves us a huge amount by easily updating projects, running reporting automatically and gives us clear visibility of our employees”